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Smart Home Network Infrastructure, Engineered for Performance

Graytek designs enterprise-grade home networks that go beyond Wi-Fi—supporting AV, automation, lighting, security, and control with cloud-managed reliability across Metro Vancouver and the Sea-to-Sky Corridor.

Smart Home Network Infrastructure, Engineered for Performance

Graytek designs enterprise-grade home networks that go beyond Wi-Fi—supporting AV, automation, lighting, security, and control with cloud-managed reliability across Metro Vancouver and the Sea-to-Sky Corridor.

Your Smart Home Runs on the Network

  • ✔ Designed as infrastructure—not an add-on—for reliable AV, lighting, automation, and control
  • ✔ Seamless Wi-Fi coverage for large-scale homes and properties using enterprise-grade wireless gear
  • ✔ Built on enterprise-grade hardware with full VLAN segmentation and cloud-managed control
  • ✔ Every cable, switch, and access point is documented, labelled, and mapped before construction is complete
  • ✔ Remote access and monitoring lets our Support Team troubleshoot quickly—no need for truck rolls
  • ✔ The network is the digital foundation of every smart home system we build
  • ✔ Graytek invests heavily in technical training—with MSCE, CEDIA, and platform certifications across our entire team

Network Infrastructure - Built to last. Designed to grow.

Your home’s digital foundation starts with the cabling—designed today to support the next 20 years of technology.
  • ✔ Structured cabling plans designed to support long-term needs—built for 10 to 20 years of future technologies
  • ✔ CAT6A cabling installed to modern standards for high-speed, high-bandwidth systems—ready for what’s next
  • ✔ Multi-strand fiber optic links between buildings and core systems—professionally terminated for long-term reliability
  • ✔ All equipment rack-mounted with patch panels, labelling, and documentation for service-friendly organization
  • ✔ Protected with professional-grade surge protection and remote-managed power systems for uptime and support

Wi-Fi Coverage - Professional Grade. Everywhere.

Reliable, high-performance wireless coverage across every inch of your home and property
  • ✔ Engineered coverage for large homes, guest houses, and multi-level properties
  • ✔ Wi-Fi 6 and enterprise-grade access points for superior speed and capacity
  • ✔ Seamless roaming between zones with zero dropouts or delays
  • ✔ Professional heat mapping and signal tuning for optimal performance
  • ✔ Proactively monitored by Graytek for uptime, performance, and support

Device Segmentation and VLAN's

Secure, structured, and separated—so every device gets the bandwidth and protection it needs
  • ✔ Smart homes can include hundreds of IP devices—each with different security and performance needs
  • ✔ VLANs separate guest, staff, and system traffic to avoid congestion and protect critical systems
  • ✔ Lighting, AV, surveillance, and control platforms each receive dedicated paths with proper QoS
  • ✔ Networks are designed with logical zones and structured IP plans for efficient service and support
  • ✔ All segmentation is managed and monitored remotely through our secure cloud controller

Network Security

Network Security starts with smart design—but it’s maintained through ongoing management, updates, and control.
  • ✔ Firewalled networks designed to protect your home from outside threats and internal vulnerabilities
  • ✔ Secure remote access for users and support teams
  • ✔ Our network management cloud infrastructure keeps controller firmware updated to stay ahead of security threats
  • ✔ Devices and traffic segmented by type to reduce exposure and improve control
  • ✔ Graytek-managed platforms give us visibility into device status and configuration for faster, safer service - we look after it so you don't have to

Remote Monitoring & Support

Your network is fully managed by Graytek—so when you need support, we’re already connected and ready to help
  • ✔ All Graytek networks are connected to our secure cloud controller for ongoing management and diagnostics
  • ✔ We can update firmware, reboot devices, and adjust configurations without visiting the site
  • ✔ Remote troubleshooting resolves most issues faster—often before the client notices a problem
  • ✔ Advanced logging and analytics help identify patterns, isolate issues, and plan proactive service
  • ✔ Our support team is trained to manage complex smart home networks—not just reset routers

Cellular Backup & Boosting

Stay connected when it matters most—with LTE backup and signal boosting designed for smart home reliability
  • ✔ Cellular failover systems keep your smart home connected if the primary internet service goes down
  • ✔ Optional LTE backup is available for key systems like alarm reporting, cameras, and control platforms
  • ✔ We offer cellular signal boosters to improve coverage in challenging areas - part of the early design process to get it right
  • ✔ Equipment is selected for reliability, carrier compatibility, and long-term supportability
  • ✔ All installations are integrated with your home systems and supported by the Graytek service team

Seamless Connections for All Your Needs

Have a large property with many devices? A comprehensive design and enterprise-grade networking hardware solution ensures your family stays connected—backed by our 24/7/365 Dedicated Service and Support Team.

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Showroom Address:
Graytek – Smart Home Showroom
Unit 116 – 250 Schoolhouse Street
Coquitlam, BC V3K 6V7

General Inquiries
📞 (604) 529-1034
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Service & Support
📞 (604) 529-1034 (Option 2)
💬 Text: (604) 245-3019
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💻 Chat: chat.graytek.ca

Business Hours:
Monday–Friday: 8:00am – 4:30pm
24/7/365 support available for service plan clients

Licensing
TSBC License #LEL0087052
BC Security License #B570
CEDIA Premium Member Since 2004


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