Top Control4 Dealer and Installer in North Vancouver, BC

Smart Home Excellence, Built on Precision and Care

Our people, process, and technology define who we are.
We take pride in delivering award-winning smart home systems backed by exceptional client care and a commitment to continuous innovation

Who We Are

Graytek was founded in 2003 by James and Caroline Gray, combining deep expertise in technology, construction, and business leadership. Together, they built a company rooted in integrity, delivering smart home solutions with precision and care.

From day one, we’ve prioritized quality—earning a reputation for handling some of the most complex luxury projects across Vancouver, North Vancouver, and the surrounding regions. Today, our team works out of a 5,000 square-foot Design and Production Centre and includes over fourteen specialists in design, production, and programming.

Graytek is proud to hold more than 20 CEDIA awards and is recognized across North America for best-in-class smart home projects. We are a premier dealer for Lutron, Crestron, and Control4—bringing the industry's top technologies together to create high-performance, fully integrated systems for luxury homes.

Client care is at the heart of our business. Our dedicated 24/7/365 service team blends industry-leading software with proven processes and exceptional people to ensure your technology works exactly as it should—always.

We also invest in our team through the Graytek Training Academy (GTA)—an in-house initiative that fosters continuous growth, technical leadership, and professional development.

Learn more about our service commitment:
https://www.graytek.ca/client-support/service-plans

Explore careers at Graytek:
https://www.graytek.ca/about-us/careers

Our Mission

Our mission is to be a successful business that serves our North Vancouver, BC Customers, Employees and the Community in which we live and work with integrity and passion. We are committed to doing this by living out the values that we believe in.

We will serve

our customers by always going above and beyond expectations
our employees by providing jobs that are engaging, challenging and fulfilling
our community by supporting involvement of our employees and their families

As a smart home automation and home theatre company we are committed to these values, which if upheld, will enable us to fulfill our mission.

People first
Respect everyone we work with
Provide value but never sacrifice quality
We do what we say
Always do the right thing
Move forward with creativity, passion and excellence

James Gray

James started Graytek in 2003 and continues to drive the development of the company with his intimate knowledge of the industry, technical expertise and experience, and solution oriented approach. Graytek has won 20 International CEDIA Awards for their projects over the years. As well Graytek was recognized as the 2012 Tri-Cities Chamber of Commerce Business of the Year (10-50 Employees).

Now celebrating their 22nd year in delivering award winning home technology solutions, James continues to focus on moving Graytek forward. Supported by an amazing group of talent and experience, James is driven daily to improve and lead the company into the next decade of growth. Being consistently focused on the customer experience is a large part of Graytek’ s success this past 22+ years and will continue to remain the cornerstone of this company.

For over 10 years now James has been active in coaching local minor hockey association teams. He also enjoys downhill mountain biking, skiing and of course listening to music as often as possible on high quality playback systems.

Caroline Gray

Caroline has spent her professional career as a CPA both building Graytek as well as working with other privately held businesses as CFO. Beginning her career with PricewaterhouseCoopers, Caroline has had the opportunity to work with many businesses and their owners to learn and participate in financing, reporting, restructuring, and strategic planning. Caroline is passionate about bringing this experience to support James in the continued growth and development of Graytek - providing ideas on how to keep improving the way we do things and how we can better serve our clients.

Awards

CEDIA Award Winners
Crestron Award Winners
Ovation Award Winners
Georgie Award Winners

Industry Memberships

CEDIA Premium Member since 2004
Technical Safety BC Partner - #LEL0087052

Certifications

Security Contractor - License #B570
Electrical Contractor - License #LEL0087052
Lutron Silver Dealer
Crestron Elite Pro Dealer
Control4 Platinum Dealer

Award Gallery

Crestron Distinctions

Elite Technology Professional 2019
Elite Pro Technology Professional 2018
Elite Crestron Technology Professional 2016

Tri cities chamber of commerce

business of the year (10-50 employees) 2012

Greater Vancouver home builders association

ovation awards, excellence in technological innovation in residential construction 2015

Georgie Awards

Best Condo Renovation over $250,000
On A Clear Day
Maison d'etre design-build inc.
Associate: Graytek, 2017

CEDIA Awards

Best Integrated Home, Level 1, $200,000 & Under, Winner Americas 2020
best media room, level 3, Finalist Americas 2017
Best Integrated Home, Level 1, $200,000 & Under, Finalist 2016
Best Integrated Home, Level 3, $450,000 & Over, Finalist 2016
Best Integrated Home, Level 2, $200,000 - $450,000, Winner 2016
Best Technical Design Integrate Home, Level 3, $125,001 - $250,000, Gold 2014
Best Technical Design Integrate Home, Level 3, $125,001 - $250,000, Gold 2014
Best Integrated Home 2014
Best Technical Design Integrate Home,Level 2, $101,000 - $170,000, Bronze 2013
Best Integrated Home 2013
Best Documentation 2013
Best Technical Design Integrate Home, Level 5, $326,000-$760,000, Gold 2013
Best Technical Design Integrate Home, Level 2, $180,000 - $245,000, Gold 2012
Best Technical Design Integrate Home, Level 1, $59,000-$140,000, Silver 2012
Best Technical Design Integrate Home, Level 2, $180,000 - $245,000, Bronze 2012
Best Technical Design Integrate Home, Level 4, $501,000-$600,000, Gold 2009
Best Technical Design Large Home Theatre, Level 5, $291,000 - $390,000, Gold 2009

Ovation Awards

Winner
Teragon Developments & Construction Inc with Graytek
Excellence in building Science Innovation in Residential Construction
coal Harbour Modern, 2019
Finalist
Kemp Construction Management Ltd. With Graytek
Best Custom Home: Under $1 Million
Boundary Bay Beachside, 2019
Winner / Finalist
Werner Construction with Graytek
Best Custom Home: Over $5 Million
UBC Private Residence, 2018
Winner
Best Builders LTD with Graytek
Best Custom Home: $3 Million to Under $5 Million
Best Outdoor Living Space: Custom Or Renovated
Above It All, 2018
Associate Finalist
Maisone D'etre Design-Build Inc with Graytek
Best Renovated Room
Elemental, 2017
Finalist
Graytek Solutions with Teragon Developments & construction
Recognizing excellence for: Excelence in Building Science in Residential Construction
The Woodward, 2016
Finalist
Graytek solutions with Shakespeare homes & Renovation inc and Sensitive Design
Recognizing excellence for: Excellence in Building Science in Residential Construction
Viewpoint, 2016
Winner
Graytek solutions
Excellence in Technological Innovation in Residential Construction
The Mayfair, 2016
Finalist
Graytek Solutions with Best builders
recognizing excellence for excellence in building science in residential construction
Nature's Best, 2016
Finalist
Graytek Solutions
Recognizing excellence for Excellence in Technological Innovation in Residential Construction
The Mayfair, 2015