By Shawn Connor

They can let you dim the lights and lower the blinds with a touch. They can wire your home so there’s music coming from hidden speakers. And the staff at Graytek find that customers really appreciate a great audio/visual system.

“That’s when you see the customer’s reaction,” Shawn Moran said. A sales, industry and product trainer with the company, Moran comes from a background in high-end audio equipment. “There’s an emotional connection with dedicated home theatre rooms.”

Working out of a 5,000-square-foot office space on Schoolhouse Street in Coquitlam, Graytek has grown to 13 employees from two. When owners James and Caroline Gray started the com- pany 10 years ago, the former brought his business, technology and construction experience. Caroline came from a business and finance management background.